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Nikita Samokhvalov2018-11-19 23:54:22
Keyboard
Nikita Samokhvalov, 2018-11-19 23:54:22

What to do if the keyboard does not work when installing Windows?

After building my computer, I try to install Windows. Keyboard and mouse work in BIOS. But in the Windows 7 installer (DVD), the keyboard is disabled immediately after the window appears.

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5 answer(s)
K
Konstantin Tsvetkov, 2018-11-20
@ShowFlake

Your Windows 7 installation package is out of date, it does not contain drivers for your keyboard and mouse (including their connection channel). Either use the "standard" keyboard for installation (at least - there is nothing that cannot be done from the keyboard), or embed these drivers into the installation package (there are methods on the net).

M
Moskus, 2018-11-20
@Moskus

Will Pushkin indicate the model of the motherboard for you?
Try to turn on Legacy USB support, try to turn on the keyboard and mouse in the USB connectors, which are 2.0 (if any) or which are indicated in the instructions for the motherboard as the first in order.

J
Just A Bit, 2018-11-20
@justabit

In 90% it can help to enable the "Legacy USB Support" option in the BIOS.

J
Johnny Smith, 2018-11-20
@Olek1

It is necessary for the installation time to connect the keyboard and mouse behind the system unit and not in front, and ordinary wired, not bluetooth

B
basilcat, 2020-12-31
@basilcat

Motherboard k7t266 pro2-a Ms-6380e ver 1.0.
An old but reliable friend.
He also did not know grief until he installed a second disk in the computer. On the first I have a simple XP ha.
I installed Win7 without any problems on the second disk with XP and the first disk from the ISO image. After 4 reboots, the system went to reboot with "Old System" selected and Win7 with the default selection set to Win7. An attempt, as written in the tooltip, to select the old system with keyboard cursors was unsuccessful. The system stubbornly loads only Win7. When you exit to enter a password, the indicator on the keyboard comes to life and the mouse cursor and keyboard work. Also, although the indicator does not light up on the keyboard, when you hold Delete on it, it enters the BIOS, where the Klava cursors work fine. Plugging the keyboard's USB connector into any 4, including the internal connectors, does not give any results.
But it didn't end there. When I try to start the browser that comes with the delivery, it says "error", I'll look for a solution and a dead end. I installed Team Viewer 15.13.1260 which works fine for me on a note in Win7, the same 32-bit one. But ... It also does not want to start and already during the installation it writes "Wait a minute we will look for a solution on the Internet." Full paragraph. Is it metal that doesn't like me or Win 7 doesn't like me and metal? By the way, there is no Legacy USB Sapport in BIOS nearby.

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