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What tasks can Asterisk solve that cloud telephony services cannot?
If this is NOT a call center for a hundred places, but 1-3 operators.
1. Well, the timbre can be changed.
2. Cheaper, set VDS and that's it, you don't pay for each operator (150-500 rubles).
More complex routes/redirect logic?
What else?
Now you just need to integrate with the CRM system and read a lot of negative reviews on the issue of linking Asterisk with CRM.
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Half of cloud telephony is an asterisk with additional goodies and technical support.
A clean Aster on your server - you install it yourself, configure it yourself, screw the buns yourself and support it.
Well, you can really mount any buns, and not just those that the vendor decided
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