what software is needed for an outsource sysadmin?

Question

System administration

I plan to get the position of a sysadmin-on-errand in the near future. And this means frequent winding around the city, and contact with many customers. In this connection, I decided to fill my netbook with suitable software. But the question arose of what could be useful for this kind of activity.

From what came to mind, so far only:
1. A package for quick installation of a whole set of standard programs at once.
I have heard about such people, and I myself once dabbled with one of them (already forgot because of the prescription of years). But I want to hear about others, about their advantages and disadvantages

In general, I want to hear about the types of software (I already mentioned the first one) and about representatives of this type.

I keep XP and Ubuntu on a netbook, but client machines will probably be all under win

Answer 1

Here is a list of software that I use on my work laptop/home machine fox-mulder-cp.livejournal.com/981757.html
From additional software you may need - a program for creating backup partitions,
a program for recovering deleted files from media .
a program for diagnosing the L1/L2/L3 network - wireshark, for example.
program for remote connection to a computer - radmin / teamviewer / putty, vpn
Installation files of the latest versions of adobe flash, java, browsers, codecs, a free email client from Mozilla.
openofis distribution.
live-cd/bootable ubuntu flash drive.
cable tester, meter patch cord crossover for direct PC-PC connection, crimping.
a flashlight, a set of screwdrivers, thermal paste, a bag of screws, an ide / sata adapter.
and remember that installing a pirated software is fraught with big problems with the law.

Answer 2

as for me, if there are a lot of clients, then you need to create a network map software for this Dia, with a description of poppies, it will help a lot in solving issues related to the grid
, as well as a very necessary disk Hiren's BootCD

Answer 3

Automatic software installers are a little more than completely dull, and often they put some trojans in the kit. It is very rare that you really need to install a lot of different software.
From the obvious advice: if the company where you work is an MS partner, most likely they have the opportunity to make legal trial copies of all MS software for you. Use them.
In practice, very little is needed for real work: ERD / any other LiveCD (from evil viruses and crooked hands, works wonders in combination with cureit), Windows images (for installing and restoring the system, for example, run sfc), heavy distributions, a set of software for system diagnostics (autoruns + aspia was enough for me personally) and remote control tools (putty + teamviewer / ammyy admin).
From personal recommendations: buya flash drive with write protection - it will come in handy much more than a netbook.

Answer 4

Also take an IDE-SATA-USB adapter, it helped me out a couple of times.
And also, for pulling cables, a plastic string from an optical cable helps, it does not conduct electricity, you can safely conduct a cable in “complex” holes with it

Answer 5

Ideally, bring up on the laptop a complete kit for remote download / installation of Windows (seven, piggy, server versions, etc.), set up a VPN (for example, to access the home base of notes / notes on the client base, to mail), mobile Internet of course with a white IP and dyndns name, a wifi and ethernet sniffing kit, a remote access program like teamviewer, vnc (what you put to clients, or what they use). Something like this.

Answer 6

and oh, yes, the advice of fellow office workers, if it's outsourced administration.
plus phone numbers of contact persons for clients and addresses, maps of client networks and logins/passwords to servers with administrator rights.

Answer 7

A normal laptop, at least on a core i3, a separate SIM card with a separate number only for work calls, so as not to reach your personal phone at odd hours

Answer 8

I would also start maintaining a file cabinet for clients on work performed with comments, if a service contract, then an act of work performed with a signature, if this is something more complicated than answering a question for accounting.
For some of my clients, a friend maintains a complete inventory database of the server park and working machines, with a complete history of calls for specific pieces of iron - the last two problems were avoided, and the friend remained financially encouraged.

Answer 9

And yes, no photoshops / corels / autocads. There should not be any pirate software on the laptop. Only GIMP and an analogue of Corel, I forgot the name.
I forgot about Wifi, yes.
Of the drivers, it is worth keeping the latest versions of nvidia / ati. they are very thick, for motherboards and everything else - network drivers, if you don’t find Windows - from the attached disk, the rest from the official site - they are usually a couple of years newer.
Try to update bios - asusupdate is good for xp / win7, gigabytes have, in my opinion, their own soft, if there is no option to put the firmware on a USB flash drive and update directly from the BIOS.
Another can of compressed air to blow through radiators and cooler grease, if it is not possible to change it.

Answer 10

oh, where are we without such disks as Dart and ERD for Ms, it’s the same thing, as well as the devid.info site for searching drivers by device ID

Answer 11

I would also add Event Log Explorer for easy monitoring and analysis of Windows logs.