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Evgeny Kramor2018-03-23 09:07:25
Iron
Evgeny Kramor, 2018-03-23 09:07:25

What is the reason for the involuntary restart of the laptop?

For the second month in a row I observe this extraordinary thing: the laptop can reboot itself during operation, and after loading the system there are no errors and the system works the same as before.
I immediately thought it was related to Windows 10 updates and I turned them off, but here it is again.
It can work for at least a whole week, but then at some point it can reboot again.
How to deal with it and in which direction to look?
Thank you.
There is absolutely no overheating. The only thing is that the battery already lives on the strength of 30 minutes and I don’t know if it affects it or not. But in my opinion, and without it, he rebooted.
5ab49ac047868177172300.png

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3 answer(s)
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Ezhyg, 2018-03-23
@Ezhyg

Open the Windows logs and look for what was and what is connected with.

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lojcin, 2018-03-25
@lojcin

Give here a small memory dump file and I will decrypt it for you (I will find out the error).
In order to find it, we need to go to the directory to the folder called

Minidump
along the path C:\Windows\Minidump, if it is not there, and this may be because your system is not configured for this case, then first we configure:
Control Panel\All Control Panel Items\System\Advanced System Settings (on the right side, usually the very last row at the top) and then we do everything as in the screenshots:
you can find out the error from here:
Viewing the System Reliability History
, but your problem will not be displayed there very accurately, we follow the path:
Control Panel \ All Control Panel Items \ Security and Service Center \ System Reliability Monitor and see what you have here:
5ab806de9dd9e313717130.jpeg

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Alexander Chernykh, 2018-03-23
@sashkets

with such a fall, Windows should create a minidump,
set bluescreenview and look at what falls

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