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Cherry2016-09-11 16:58:48
Software testing
Cherry, 2016-09-11 16:58:48

What is the difference between issue and bug in testing?

At work, developers tell me more than once "this is not a bug, but an issue", I tell them that a bug is a mismatch. If there is a small typo in the text - it's still a bug, if the program does not look like it should look like according to the specification, it's a bug. Moreover, any discrepancy is recorded in the bug tracker system as a bug.
Testers, what word do you use more often at work and what is the difference between a bug and an issue?

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5 answer(s)
A
Alexander, 2016-09-11
@NeiroNx

A bug is when a surcharge is made instead of a discount to the price. And an issue is when the discounted price has too many digits after the decimal point and it does not fit into the control assigned to it.

S
Sergey Blokhin, 2016-09-11
@TITnet

Issue is the pain of the user that he described.
For example, the user forgot the password, and the password recovery system does not work.
The user creates an Issue, i.e. a problem that QA must reproduce and translate into a task for developers.
A bug is a defect that was discovered by QA during the testing process.
Again.
Bug - there is no such word, there is a defect.
Any discrepancy between the working system and the TOR is a defect.
Issue is an end user issue.

X
xmoonlight, 2016-09-11
@xmoonlight

Bug is a failure to meet the requirements of the TOR or a discrepancy between the real data and the expected test case when testing the product.
Issue - these are problems identified by the tester at any stage of testing, which are not deviations for the expected results in all previous test cases.
A decision is made by the working design group: close, level to the lowest priority (leave for later), or turn into a Bug .
Everything else is not a bug.

T
Twiddle, 2016-09-15
@Twiddle

In my opinion, an Issue is a fixed Bug submitted by the QA team to the development team. I understand it this way.

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