What is more suitable mobile application or web application?

Question

Marketing

Good day.
There is such a question.
I'm starting to make a service like Yandex taxi, the essence of the matter is that there is a person who provides services of a truck crane, cargo transportation, a tow truck, a loader, etc. special equipment.
And there is a person who needs one of these services, he writes and chooses what type of equipment he needs at what time, and after that they start calling him and agreeing.
And the question itself.
How to implement this through a mobile application or a web application.
In addition to this, the service provider must somehow receive notifications online.
Mark busy or free.

Answer 1

First you need to write a web application with an API.
And then access it from anywhere, even from a desktop, even from a smartphone, even from a calculator via telnet. Notifications on the first couple can be organized through any SMS service.
You sit quietly, monitor activity, fix bugs, monitor activity through the metrics and choose a further platform for implementation)

Answer 2

Weird question! And this and that, in any case, you will have to store all the data somewhere on the server) If we talk specifically about convenience and demand, then it is certainly better to create a Mobile application first, this is more relevant today for such services.