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What is better for creating a call center with a small budget?
Now the only way to communicate is a mobile phone with a direct city number. You understand, "pornography" :)
The budget is very modest, 20-30 thousand rubles. You need 2-3 lines for one subscriber, 1-2 lines for another subscriber with the ability to "transfer" calls to each other. You also need to record conversations. Statistics, voice menu - it doesn't matter. And the main requirement is the preservation of the direct city. Fortunately, we have this from the "megaphone", so the only option is to use the "multiphone".
Switchvox is certainly good, but $ 3k is still too expensive. There is little trust in cloud PBXs. Only bare Asterisk remains.
Is it possible for a beginner with 0 knowledge of Asterisk to install and configure it? How fault-tolerant will such a solution be? And what kind of iron filling is worth buying in this case?
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Look at Oktell on lines 1-2. put on your own or rented server. We did not notice any problems with the multiphone. Multichannel works. The proof picture is small, but the meaning, I think, is clear.
Take, for example, a mango's city number. they give 100 lines to the input / output for this number with an
asterisk, set up a connection for it. since you will have many lines in use at the same time, you need to take a machine with a powerful processor and enough RAM (from 2 GB).
Setting up such a design will take a freelancer a day or two and will cost about $100
.
Asterisk works great on vds from 300 rubles / month, incoming multi-channel ones cost from $ 7 a month, a call from the site and CRM live great there. If anything, I do. Solutions are fine-tuned.
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