What books are there to improve communication skills when working with IT clients?

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trex2014-02-03 12:02:34

Books

trex, 2014-02-03 12:02:34

What books are there to improve communication skills when working with IT clients?

Good afternoon!
Suggest some books to improve communication skills. For example, for employees support.

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Anton Zolotarev, 2016-08-19
@antonzol

You can agree on everything - Gavin Kennedy
Psychology of influence - Robert Cialdini
Carnegie
... and the like
They will help more. + experience of communication with people in the same technical support.

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