Upwork, what about private ratings below 9?

Question

Upwork

JSS crashes if the client puts less than 9 points in a private review. What about the fact that for many people a score of 7 or 8 on a scale of 1 to 10 is an excellent score? And they do not suspect that with this excellent assessment they will ruin someone's rating. Do not write to clients "hey, if you liked everything, put 9 or 10, otherwise 8 will have a bad effect")) Just put up with the fact that one day someone will not give the highest score, even if you liked the work? The presence of long-term contracts soften the impact of a low private valuation, what other factors can mitigate?
I understand that the best thing to do is to try to make the work as cool as possible so that the client wants to give a 10, but without knowing about this system, a person can give an 8 because, for example, he did not like some insignificant a trifle, and to think that this will not affect the artist in any way, because he put 5 stars and wrote a bunch of praise in a public review

Answer 1

For Americans, 9/10 is a bad rating. It is not customary for them to say nasty things, they would rather hire someone else, but they will tell you that everything is fine, and the work is simply over.
Try to choose customers more carefully, and work less with residents / immigrants from third world countries.
Try not to underestimate the cost of your services. Those who are trying to save money are more prone to bad reviews.

Answer 2

1) What makes you think that for many 7-8 is an excellent mark? Especially in America? When a customer calls and says amazing, amazing do you think he will bet 7? This view is definitely wrong.
2) Longterm does not particularly affect this.
3) There is an idiotic way to consider that a person does not know, but there is a correct work on feedback. pumainthailand.com/kak-poluchit-pravilnyj-fidbek-o...

Answer 3

what is the point in a ten-point scale if 9 is already the bottom) in general jss is very poorly developed. however, this is the problem of philosophers, semiologists / taxonomists xs how to call this profession. The grading system itself is idiotic in the world. at school 2 is a failure. then why else is there a stake? supposedly kicked out of school and then the bum lays, and the cop comes up and looks: deuces in the certificate - this can not be beaten with a stick, but a stake - in a monkey right away. hierarchy of losers. rave.
4 ratings is the limit. 4 - super brilliant, 3 - super, 2 - good, 1 - normal. And the same goes for negative ratings. Then there will be a clear line. And so all this nonsense and hypocrisy. Guo world revolution against the evaluation system!))