Unable to access unifi cloud key web page?

Question

WiFi

Good evening!
I would be grateful for your help, since for the second evening I can not enter the unifi cloud key settings. I go to its main page at the address, I also go to its Settings, but I can’t go into the Controller Configuration Settings themselves, it goes to the address with port 8443, and the browser writes an opening error. At the same time, I tried it on different browsers, and all without result. It refers to a proxy server, etc., but everything is turned off ... I don’t understand, it seems like everything should be simple, but for some reason everything rests on some incomprehensible little things ... where not a word about them ...
thanks!

Answer 1

They have excellent technical support, you can open a chat right in the virtual controller