The window on accruing Sberbank Online transfers does not close on the phone, how to get rid of it?

Question

Malware

Hello, I have a problem that I can't find a solution for. The fact is that I can’t log into the phone at all, that is, the window on accruing Sberbank Online transfers does not allow me to act. The only thing I can do is try to find the problem through the computer, but I don't know what the file is.
It all happened because of the buyer's message. He asked me to follow this link: http://aferyn.ru/6168754but on a computer, this link takes me to a completely different site:http://www.dorus.ru/?ref=2. On the phone, the opposite happens, the link sends me to download the "visa" application (I didn't see another name), and ... nothing happens. That is, an "application" weighing 1-2 mb is being installed, and when I wanted to open it, it opened and started the installation, but then wrote "Error 404". After some time, a window appeared on the accrual of funds in the amount of 17,000 rubles. Who calculates - not specified, there is only a date, a form that you can fill out and the specified amount will be "charged", well, ... a hint where you can see your CVV code, and card number.
I don't know anything else, of course, I could just install an antivirus on my phone, but ... I can't do anything, that's the trouble. Please help!

Answer 1

Google it and do a hard reset for your phone model. If you need to save data, you can usually make a backup in the menu there (otherwise, you can use the connection to a PC).