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Egor Krutikov2017-02-07 16:31:14
Analytics
Egor Krutikov, 2017-02-07 16:31:14

The webvisor does not show the actions of visitors in the Cart. How to fix?

Hello!
I really need help understanding why webvisor doesn't show visits in the cart. Link to the cart: https://findmeals.com/ecommerce/cart
To understand how it works, take this recipe ( https://findmeals.com/recipe/zharenye-tigrovye-kre... ), click "In Shopping list" - "Select store".
You can, of course, say because of ajax everything does not work, BUT it used to work! Everything was shown up to which product replacements the user got out.
Screenshot of how I see user actions in Webvisor: joxi.ru/bmo6VQ5ux9nvLr
According to internal data, he had products from the recipe in the basket, but nothing was visible in the end.
Contacting the metrics support did not help.

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1 answer(s)
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Julia Reiner, 2017-02-15
@SandFox0

Is your cart hidden from indexing in your robots.txt?
Is there a metric on this page?
If so, then you will need to specify "record from an anonymous user" in the webvisor settings.

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