The sound disappears in one earphone when I listen on the computer, what could be the problem?

Question

Electronics

In one earphone, the sound almost disappears (the right earpiece is heard weaker than the left one), when I listen on a computer, everything is fine on other devices, what could be the problem?

On-ear headphones SONY MDR-ZX310

Answer 1

I assume that in the settings a different volume is set for each earbud

Answer 2

On the computer, the connector is junk or is not inserted completely