The name of the customer is not displayed when placing an order, what's the problem?

Question

1C-Bitrix

Hello!
After updating from the old version to the latest online store on Bitrix, a problem arose. When placing an order in the admin panel and in the letter, the full name of the buyer is not displayed, but who registered and ordered the goods BEFORE the update, everything is ok with them ... Where to dig? Who will tell?

Answer 1

In the order property, check the box "Use as payer's name"

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