The music is switching, can you help?

Question

Headphones

Good afternoon, this is what happened, when I pull the headphones, the music switches, rewinds, stops, and knocks out a Google search for a 2016 phone, namely the General Mobile GM 5 Plus

Answer 1

The headphone jack is also used as a headset jack, tracks can be controlled through it, etc.
therefore, if the described happens, then either the headphones do not fit, or something badly contacts or, on the contrary, closes, the phone thinks that the headset button is pressed, but in fact this socket does not contact well.