The missing. Godaddy?

Question

Domain Name System

Good evening!
Until today, I was on the old hosting, and today I ordered a new one.
Let's rewrite the domain to another hoster, and the domain has disappeared in your GoDaddy account.
Support does not work, mb someone met such a problem?
Even in the payment history there is no fact that the domain was bought, although there is a letter on the email address on which the account is registered that my domain is ready.
Registered on 10/12/2015, expires on 10/12/2016, so this option is no longer available.

Answer 1

If you didn’t confirm the soap
or didn’t come out with a face,
Godeddy could have locked it, wait for an answer