The license to run the server was not found, what's wrong?

Question

1C

People, hello everyone!
Today 1s enterprise stopped working, everything worked fine yesterday.
When starting the database, it gives the following message:

A license was not found on the 1C:Enterprise server. The application protection key or received software license was not found!
due to: Software licensing error. The software license file does not provide for the ability to run the 1C:Enterprise server: file://C:/ProgramData/1C/licenses/...

In the administration of 1s servers, there is no license. SLK keys are inserted, SLK Server is running.
I don't understand where the server license has gone. How to put it back, who will tell?
Thanks

Answer 1

Server license 1C: Enterprise has nothing to do with SLK - it's somewhat "from a different opera."
The server license can be with a device key (x86 purple key with ENSR8 marking, x64 green key with EN8SA marking) or with a software license. If a hardware key, then check its availability and performance. If the license for the server is software, then it is tied to the hardware parameters, MAC addresses of network cards, BIOS, as well as to the version and date of Windows installation. When updating the OS, the license sometimes crashes. In the message that the license was not found, there should be a hyperlink for obtaining more detailed data for technical specialists, by opening which you can get information about which of the parameters has changed. If the problem is a single one, then it is easier to get a new license using the backup pincode from the program package, the instructions are here. If licenses fail regularly, then the reasons must be analyzed and corrected (more often such a problem on virtual machines) or changed to USB if the problem cannot be solved.