Telephony for an online store?

Question

Telephony

you need to receive incoming calls at the store
what is approximately needed:
- a direct landline number and 8 800
- multi-channel, for several managers at the same time
- several numbers at the entrance, for different stores and something to write where the call came from
- with a headset, so that they were free hands
- cheap incoming, something to talk all day
- cheap outgoing in Russia
- not always tied to a computer, something to talk on the road and at home
- reception in any city, to plant managers in the regions
- the ability to record calls and statistics on accepted and missed
all sorts of virtual offices by subscription - inconvenient and expensive
we are thinking of raising our system on an asterisk + multiphone + sip + mobile phone, I want to know if it makes sense and where to dig
with pleasure I will find out what other options there are
thanks in advance

Answer 1

zadarma.com

Answer 2

In Zadarma, from the following:
- virtual PBX without a monthly fee
- 800 numbers without a monthly fee
- all numbers except 800 incoming are free
- for a large number of outgoing there are ready-made package tariffs (for example, "Corporation" with 5000 minutes and 20 lines)
So you can get all this "in one bottle" also for a minimum of money.

Answer 3

if there is a full-time specialist or a good budget for an integrator, then the meaning will probably be in your asterisk. But there are also free virtual offices goo.gl/ozibNf .

Answer 4

Try octoline.ru

Answer 5

Do you want to have hemorrhoids with Asterisk? Won't you need a server, a channel, to support the whole thing? The same collocation will cost more.
Check out our Tekmi . All in one: cloud PBX + numbers + communication. Everything is available immediately from the site - you give each operator a login / password, route calls and start working. Plus, you can connect an online consultant and integrate with CRM.