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AlisaFK2020-07-28 09:04:21
Electronic commerce
AlisaFK, 2020-07-28 09:04:21

Telecommunication sales. What do you need to know?

Good afternoon! Offered a job in a company that sells telecommunications devices (not services!). I'm going to accept the invitation, but before that I would like to understand at least a little what I'm dealing with. Prior to that, I worked for a long time in the field of restaurant business, as they say, I am an experienced salesperson. But there is one big “BUT”: I don’t rummage around in the product that I should sell, I read a bunch of articles and books that turned out to be useless for me. I'm looking for information about devices that would be useful for working with clients. That is, I do not need to know how a router, switch and other devices work (of course, such knowledge will not be superfluous, but only the fraction with which I can communicate on the same wavelength with customers). You need an understanding of how to build networks using a particular product, taking into account the location and purpose of installing networks. And finally, I will voice my question: Where can I look for such information, with a minimum of dry theory, with examples of using devices in practice. I hope for your help. Good luck!

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4 answer(s)
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Ronald McDonald, 2020-07-28
@Zoominger

Gonna accept the invitation

I do not rummage in the product that I should sell

Classic. Don't go for an invitation.

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approximate solution, 2020-07-28
@approximate_solution

Offered a job in a company that sells telecommunications devices (not services!).

Each large office that is engaged in sales has its own training center, and meetings are held every week to strengthen product knowledge.
But before that, I would like to at least understand a little what I'm dealing with.

The company that hires usually gives the entire composition of the literature: booklets, files with docks, and the like, so that their employee does not screw up in front of the client.
What's the problem is sales. You are not going to work as a surgeon, but to push some kind of junk, where does such uncertainty come from that you will not be accepted? In sales, the main thing is to skillfully hang noodles on your ears, to have a competent speech.

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Alexander, 2020-07-28
@NeiroNx

I'm afraid that without knowledge in the target area there is nothing to do. In do not understand not the consumer not the producer. With the sale of cars, you have a better chance - because there you can at least play the role of a consumer (understand him).

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Dimonchik, 2020-07-28
@dimonchik2013

with networks for VZHUH it will not work
here and the Oitishnegi are stupid, although they have a type of education,
but - if intensively daily - you can master 2 weeks and fix it for a month

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