Sip softphone or IP phone?

Question

Telephony

Hello!
In general, one of the clients asked to make IP telephony, but he wants everyone in the office to talk on softphones, of course I suggested IP phones as independent devices, but the person wants softphones and people sit in a regular headset.
The question is what is good or bad in this or that option?
If possible, if anyone has worked with softphones, write with what and reviews for them, you can also pay.
PBX works on SIP 2.0.

Answer 1

One of the main problems of softphones is the need to keep the computer turned on (namely turned on, not asleep and not falling into hibernation) computer.
Well, weak users have some barrier - an IP phone - the thing is quite familiar (so what if it has a half-face screen), so for such a user this thing is just a phone, unlike an application on a computer that needs some -Poke buttons.

Answer 2

worked with a softphone from cisco for almost a year, of the minuses we can only say that, in addition to the softphone, speakers are needed, otherwise the call can only be "seen", but not heard. In terms of convenience, there are more pluses than minuses (for example, you can record conversations), but this is for a person who answers calls rather than calls himself. For those who often have to dial a number, "hardware buttons" are more convenient.

Answer 3

It is convenient to make calls from a softphone, but it is not convenient to receive calls. Softphones are several times cheaper