Shop fittings ATOL: eou application not found, what to do?

Question

Windows

When setting up a cash register, checks are not transferred to
the OFD. The eou service is running, the ports are configured, registered, the Internet is available.
During diagnostics, the receipt says:
eou application not found
Diagnostics with OFD ended with an error.
Checks do not go to OFD. What to do?

Answer 1

There was a similar problem on Windows 10, as it turned out, the problem was in the USB-COM drivers (Microsoft's were installed when the equipment was connected). After updating USB-COM from the delivery of DTO 8.14, the transfer of checks to the OFD started.

Answer 2

Similar problem. In search of a solution, I found this issue. I think, since I found it in the search, I’m not the only one who will go here in search of a solution.
Online cash desk Atol 30F, Windows 10. Driver version Atol 30F 10.x.
I opened the device manager, opened the COM branch and LPT ports, updated the drivers on the Drivers tab. Rebooted the computer. Check again, all is well. I went into the OFD personal account and made sure that all the checks were gone.

Answer 3

There was a similar problem. 4 days went through all the possible advice - nothing helped.
On-line cash desk Atol 91F Light, Windows 7. Driver version 10.x.
First I found information about the configuration file Program Data \ ATOL \ EoU \ settings.xml and advice to manually change the port number in the line to the real number that this service has become in your system. Changed - all the same.
But I didn’t like the auto line there, since the description of the EoU utility had a comment that it was for Linux. But if you just remove it, then the utility stops finding the device altogether. I changed it to an earlier version: I downloaded the EoU installation from the manufacturer's website and took the configuration file from version 4782, changed the port number there to the required one and put it in the utility directory indicated above - AND EVERYTHING WORKS!!!