Sharepoint 2013 won't open .xlsx files for reading, what could be wrong?

Question

excel

Hello.
I ran into a problem in Sharepoint 2013. When placing an .xlsx file, the file does not open in the browser for reading, a message is displayed: Excel Services Unfortunately, we could not process your request. Wait a few minutes and try again. But at the same time, the file opens for editing in the browser. .xls files open without problems for both reading and editing. Maybe someone faced this problem? Tell me where to dig.
Thank you.