Recommend a task management system (internal and external) for small-medium businesses and personal use

Question

CMS

I would like to implement a task management system, you need something like the following. Tell me if there is already such a thing or should I sit down to write a bicycle? Preferably in PHP (in order to install on a simple shared hosting), but you can use any other language if it's worth it.

Thanks in advance.

Here is what is approximately required, point by point:

Each task (ticket) can:

• come in the form of an application from a client (email and / or form on a public site without a login)
• or be created from within

belong (respectively, it should be visible only to those who are supposed to)

• to all registered users
• or working group
• or someone personally

• consist of subtasks
• and/or be a subtask of another task

have attached text/links (WiKi?) and files.

to have or not to have

• status
• scheduled start time
• and end of execution
• critical deadline,
• responsible
• and the persons involved.

Answer 1

Redmine (http://www.redmine.org/). written in ruby.
> belong (accordingly, it should be visible only to those who are supposed to)
This is the only thing that is not out of the box, but there are at least 2 patches in the tracker (they work a little differently)
There is a reception and processing of letters, I haven’t tried it myself, so I won’t say how well it works .
The question is quite frequent, look, maybe you will find something useful in other QA:
* habrahabr.ru/qa/384/
* habrahabr.ru/qa/377/
* habrahabr.ru/qa/229/
* habrahabr.ru/qa /6/
* habrahabr.ru/qa/131/

Answer 2

head+brains

Answer 3

All described functionality is implemented in RT (Request Tracker): creating tickets by letter or pens and creating any set of fields (different formats - text for comments, drop-down lists for statuses, etc.)
+ all your requirements are implemented in the system
+ the system is free
- usability is so-so - needs to be improved

Answer 4

Try looking in the direction of lighthouseapp.com
It is very convenient, smartly made (although it is sharpened for coding, it seems to solve all your tasks).
On the simplest plan, you will pay as much as you would give for shared hosting, but here - 100% uptime.

Answer 5

All this is in the previously mentioned www.fengoffice.com/
Free (on the Free Trial you can not see attention)/
- There are schedules, and task assignments, inside and outside the company.
- Responsible, like people and departments.
— There are comments and attachments.
— Notifications by e-mail of both the ending term and the new appointment.
- Delimitation of rights
I consider the lack of registration as a minus, - but you can add faces manually.

Answer 6

If you're a fan of Scrum, try something as cute as scrumy . Perhaps looking at it will change something in your requirements.

Answer 7

planata.ru

Answer 8

Take a look at Mantis - www.mantisbt.org/

Answer 9

Try this ptysh.ru simple, convenient and nothing more. If web studio scripts are unnecessary, then they can simply be disabled in the settings and used as a simple and convenient task book.