Problem with virtual server at Hetzner?

Question

linux

Good evening.
I have a maximum configuration virtual server in Hetzner.
It costs Debian 6.
The last few days the server goes into reboot on its own:

# last
gu       pts/0        164-109-94-178.p Fri Dec  7 19:17   still logged in
reboot   system boot  2.6.32-5-amd64   Fri Dec  7 09:58 - 19:38  (09:39)
gu       pts/0        147-26-179-94.po Thu Dec  6 08:50 - 08:51  (00:00)
reboot   system boot  2.6.32-5-amd64   Thu Dec  6 08:24 - 09:30 (1+01:05)
gu       pts/0        232-188-179-94.p Wed Dec  5 12:07 - 12:23  (00:16)
reboot   system boot  2.6.32-5-amd64   Wed Dec  5 06:14 - 09:30 (2+03:15)
gu       pts/2        94.179.245.236.p Sat Dec  1 10:45 - 10:46  (00:01)

I noticed this line in syslog:

Dec  7 09:30:02 mail shutdown[16979]: shutting down for system halt

At what I noticed such a pattern, the reboot occurs ~ + 25 hours from the previous reboot.
Tell me where to dig?
Could this be a problem on the host machine?

Answer 1

Why guess! You are paying for the service! Write a letter to support, they are very good. quickly respond and help. According to the description, there are indeed problems with hardware ... In general, between the maximum configuration of a virtual server and the minimum of a real dedicated server for Hedzner, the difference in money is not great, but the benefits and advantages are huge!

Answer 2

there could easily be a problem in the hardware - a couple of weeks ago my server (Hetzner server) began to hang stably at ± 00:00.
after the fifth reboot, they climbed to watch the hardware - the fan on the processor got up. Apparently, at that time some resource-intensive tasks turned on (backup most likely) and the machine hung from overheating.
After replacement, no problem.

Answer 3

Thanks for answers.
Today there was no reboot))

Answer 4

Good afternoon colleague!
I had a virtual server tariff VQ19 for 2 months. There were no problems. 2-3 weeks ago, the server began to hang randomly, once a day. I wrote to the support, they said that everything is fine on their side, see the installed software. For a long time I could not find a solution to the problem ... I read on the forums that this is a common problem (with hard drives), especially on Hetzner shared hosting. I wrote again to the support with a request to replace the hard drive, which was refused. They advised on one of the forums to switch to the ex4 tariff. Switched to this newest tariff a week ago, there were no problems yet. I wrote to the support with a request to turn off the VQ19 tariff (since I already took ex4), to which I received an answer, they say the tariff will be turned off in 2 weeks, and that those specialists tested the server and identified a problem that was in the hard drive (which they did not specify) . They said that the problem is solved by replacing the hard disk, if I want I can change my mind about turning off the VQ19 tariff. Since I now have 2 servers, I follow the work of the first (old) one. Indeed, the problem has disappeared, but I will still refuse the virtual server ...
I think we can draw some conclusions from here :)

Answer 5

Apparently, the screw was changed on my host machine, because. already

$ uptime
 22:36:53 up 1 day, 12:40,  1 user,  load average: 0.00, 0.00, 0.00