Photoshop and Illustrator do not export the file to Png, the program crashes, what should I do?

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Ann-002019-09-02 00:42:12

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Ann-00, 2019-09-02 00:42:12

Photoshop and Illustrator do not export the file to Png, the program crashes, what should I do?

Programs immediately crash, no error is displayed. All other formats are saved normally. Programs of different years

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Yuriy Fred, 2019-09-02
@fred-design

try save for web in photoshop ctrl+alt+shift+s and select png

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