Office 2003 does not see printers

Question

Microsoft

We have: Windows XP SP3, Office 2003 SP3, several network printers.
Problem: We open any Office document (no matter what, Word, Excel or Powerpoint). We select File - Print ..., the print settings window opens, but there is not a single printer in the drop-down list (even Microsoft Office Document Image Writer). There are printers in the Control Panel - Printers and Faxes, from a notepad, for example, everything is printed on any printer. From under another (Administrator's) account, everything is printed from the Office on any printer.
Office reinstalled with deleting all files from C:\Documents and settings\%USERNAME%\Application data\Microsoft\Office and C:\Documents and settings\%USERNAME%\Local settings\Application data\Microsoft\Office. Also cleaned %Temp%. Did not help. Reinstalled all printers - did not help either.
Someone faced?
I understand that I need to dig somewhere in the profile of a particular user, but I can’t find the ends.

PS Another point: all network printers are connected to the DC through the Standard TCP / IP Port, and from there they are already connected directly to the users. The problem only occurs for one user. That is, with the rights to print, most likely everything is fine.

Answer 1

make a new account for the user if there is no desire to dig

Answer 2

There was such a problem, though with openoffice. It turned out that Comodo Antivirus was blocking the openoffic.

Answer 3

I would install all service packs and other possible updates on windows, office, clean the system with ccleaner and remove unnecessary firewalls that only harm in a corporate environment