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Acroni2016-05-17 14:15:50
Mail server
Acroni, 2016-05-17 14:15:50

Mail ru put our entire mail domain in the spam list, what should I do?

For recipients to mail ru from our domain, mail arrives and is immediately identified as spam. On Yandex mailboxes, for example, there are no problems. We are not on the blacklists on 2ip.ru. The hoster says that he does not watch spam from us. I guess we have some kind of spam filter set a low reputation rating. Where can I go to have it removed?

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3 answer(s)
V
Vladimir Dubrovin, 2016-05-17
@Acroni

Write to [email protected], attach the headers of the message that ended up in the spam folder.

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Dmitry, 2016-05-17
@Tabletko

So in support mailru and ask for clarification

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VDoskuSvoi, 2016-05-29
@VDoskuSvoi

Add SPF records to DNS, configure DKIM signing

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