Laptop repair under warranty?

Question

laptops

My laptop is under warranty. At the entrance of work, I began to notice that my hinges went cracked. And getting stronger and stronger. After reading the reviews, I realized that this is a problem for all laptops of this model ... The question is whether I can return it back under warranty, and whether it is possible to return the money for it. Because if they do it, it will surely be the same again.

Answer 1

You need to look at the warranty. Cracks may not be covered under warranty. But if this is a problem of the entire line of laptops, then if you refuse, you can resolve the issue through the court, the chances are good. True, this is the time.

Answer 2

If no more than 14 days have passed, then no problem

Answer 3

In practice, it often depends on the store, and on the policy of the manufacturer / distributor (well, or the company's SC, if they received an indication that such cases are guaranteed, since all devices of this model have such a defect). But most often they will simply write "mechanical damage", and refuse the guarantee. After all, no one has prescribed anywhere how durable laptops should be, and manufacturers use this - they make everything thinner, lighter, and less metal, while the user kills the device earlier (stupidly mechanically), and saving on materials.