JoomShopping when trying to open a page with a detailed description of the product, a white screen appears. How to solve the problem?

Question

Joomla

in JoomShopping, when trying to open a page with a detailed description of a product, a white screen appears. How to solve the problem ?
Version of Joomla! Joomla! 2.5.28
PHP version 5.3.29
joomshopping 3.20.2

Answer 1

White screen - most likely a 500 "Internal Server Error" error. What this error is connected with, you should look at the error log of the web server for details. You can also switch in the general settings of Joomla a more detailed level of error messages (General settings - Server - Error messages - Maximum or For developers), perhaps this will also give more detailed information about which script causes a fatal failure resulting in a 500 error. After switching, just refresh the problematic page, the error text will pop up on the page.