ISPconfig does not create a database and users, how to fix it?

Question

Server equipment

The essence of the problem: after changing the password on the user's root, ISPconfig 3.1 stopped making changes to the database:
deleting databases and users, adding new ones, the same problem with sites.
Tell me how to revive the socket for work again, it is desirable to hear from those who have come across. The option "update again", "restart the server", etc. already tried
PS It's not about the time of creation, I understand that some changes are being made using krone.