V
V
Vyacheslav Klyuev2021-06-27 19:51:22
laptops
Vyacheslav Klyuev, 2021-06-27 19:51:22

Is this a warranty case?

I recently bought an HP EliteBook 855 G7 laptop (in the online store, not a week has passed yet). With a gray fill (mostly) there is a noticeable difference in brightness around the edges of the screen. This is not a Glow effect, there is nothing with black.

60d8ab2ad959b816651459.jpeg

Gentlemen, I need advice.
Should I try to replace the screen under warranty (if possible)?
Or is it possible to return to the store with activated Windows?

Answer the question

In order to leave comments, you need to log in

3 answer(s)
V
Vasily Bannikov, 2021-06-27
@vabka

This is not a defect - it is a feature of the technology by which these screens are produced.
In case of a non-warranty case, you can return the money within 14 days after the purchase without giving reasons, if the presentation and packaging are preserved. (although I'm not sure if this applies to laptops. There seems to be a list of exception products)

V
Vladimir, 2021-06-27
@Casufi

There is a lamp on the side, so it is brighter where it shines

G
griffi, 2021-07-04
@griffi

This is normal, just the matrix is ​​not very high quality

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question