Is it possible to replace a VoIP phone with a VoIP program?

Question

VoIP

I have a Panasonic IP-PBX KX-NS500, Panasonic KX-HDV100 is connected to it, can I replace a wired telephone with a VoIP program? I tried to install several programs on the computer, changed IP, MAC and account on it, like a phone - the incoming call does not go. How can I replace a wired telephone with a program? Is it a matter of automatic telephone exchange, program, computer?

Answer 1

Theoretically possible. In practice, you need to understand what "does not work" means. I understand that you have no experience in diagnosing VoIP.

Answer 2

Is it a matter of automatic telephone exchange, program, computer?

It's about the experience of the tuner.
Refer, for example, to the person who installed and configured the PBX.