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Simon Tis2020-03-13 13:16:20
MTS
Simon Tis, 2020-03-13 13:16:20

Is it possible to connect MTS mobile numbers to a cloud PBX?

Task:
There are 10 employees at MTS. They have regular MTS numbers. It is necessary to fix the connection to the cloud PBX, for subsequent integration with the CRM system.
The question is, is this possible? How to do it ?

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1 answer(s)
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BasiC2k, 2020-03-13
@BasiC2k

Contact the operator's corporate department for advice.
In general, your 10 numbers may well be combined into a common contract and offer special conditions:
- corporate rates;
- low prices for calls within the group;
- special conditions and services.
Special services include the service "virtual PBX" (usually called so). That's just within the framework of this service and you can do what you want. You can keep call logs, record them. Calls can be received on a single common number (including 8-800), set up forwarding, make short numbers within the group, and so on.
Integration with your CRM will be your task. Popular CRMs may offer you a solution or a contractor.

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