Is it possible for a client to work with tasks in the jira service desk?

Question

JIRA

Is it possible to configure in the jira service desk the ability for a client to work with tasks (choose a task executor, as well as use transitions due to Workflow), but not be an Agent ???

Answer 1

Here is a complete role map , judging by it, there is no such possibility.

Answer 2

Impossible. Just like this https://marketplace.atlassian.com/plugins/helpdesk...

Answer 3

Thanks