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tatarrr952021-02-20 08:42:54
Speech recognition
tatarrr95, 2021-02-20 08:42:54

Is it legal to record the text of a telephone conversation using speech recognition?

There was a legal issue. It is clear that in order to make an audio recording of a telephone conversation, it is necessary to warn about this. But how legal is it if I record and store the text of a telephone conversation using yandex speechkit without warning? I need this for conversation analytics. In fact, it’s all the same that I’ll record the conversation with a pen, I just automated it a little.

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4 answer(s)
V
Vladimir Korotenko, 2021-02-20
@firedragon

It will not be legally binding, but it can be shown to you if you mention the use of recognition.

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other_letter, 2021-02-20
@other_letter

Purely theoretically, you transfer the record to third parties (I do not think that yandex speechkit belongs exclusively to you and is a local system).
Practically, because of this, no one will prosecute you, because there is no corpus delicti here.

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