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Maxim Grakov2014-09-14 13:17:51
HP
Maxim Grakov, 2014-09-14 13:17:51

HP LaserJet Pro M125rnw - how to get out of sleep?

I have this MFP. Works on Wi-Fi, included in the home network with a static IP. The device settings are set to exit sleep mode when receiving a task via the local network (where it works), but ... It does not exit. That is, if the printer falls asleep, it can only wake up from a reboot. Can you tell me where to dig?

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Akven, 2014-10-16
@GrakovNe

There was the same problem. There was no answer anywhere, so I had to contact support.
Their version worked for me. Here is what they wrote to me:
To solve this problem, please reset all settings on the printer:
1. turn off the device. Press the Copy and Cancel (x) buttons at the same time, and while holding these buttons, turn on the printer. Keep holding the buttons until 'Permanent Storage Init.' appears on the printer display. Release the buttons.
2. Next, turn off the printer again. Press the Right Arrow and Cancel (x) buttons at the same time, and while holding these buttons, turn on the printer. Keep holding the buttons until 'Permanent Storage Init.' appears on the printer display. Release the buttons.
If the problem persists after resetting all settings, please go to the printer's web interface by entering the printer's IP address in the Internet browser line and pressing Enter. Select the "Networking" tab at the top and "IPv4 Configuration" on the left. Next, enter the permanent IP address of the printer by selecting the IP address option "manually" (manual), and DNS: in the Primary (IPv4) line, enter 8.8.8.8, and for Secondary (IPv4) 8.8.4.4
Click Apply.
It worked for me after resetting the settings, after step 1. Support wrote that the reset using a key combination to 'Permanent Storage Init.' allows you to reset all settings, including often allows you to reset the error.
After that, I checked the wake-up by printing and scanning from all devices: from a computer, from a laptop, from a phone via ePrint - everything finally began to work.
Good luck!

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