How to unlock AppleId account?

Question

Apple ID

In general, the following situation. A colleague bought a 12 pro, got off her old iPhone and erased it. Then I wanted to log into the account on my new iPhone - and there is an inscription, your account is blocked, you need to unblock it. There are only two ways to recover - through the mail which is on the same iCloud and therefore it is not available through security questions. And now we are sitting and hammering with control questions - she remembers exactly what she wrote. There, like the street where I grew up, the work of my dreams and the city where I first flew. But apple stubbornly fails on at least one of these three questions. And everything is so stupidly done on the apple website that it is impossible to find out which of the answers to the question is wrong, and after 3 attempts the possibility of recovery through control questions is blocked. Who knows, for how long is the recovery through questions blocked and is there a chance that it can be blocked forever? Well, this is some kind of nonsense, due to the fact that the person first went out on the old one, and then went into the new one, the account was blocked. There is no two-factor authentication.

Answer 1

And everything is so stupidly done on the apple website that it is impossible

That Vasyan cannot pick up the answer to the security question and hijack the account. Stupid, stupid apples!
Dial 8‑800‑333‑51‑73 (Apple tech pods), let them advise, you may have to stomp with checks for phones to the nearest authorized Apple service center.
But I tell you right away - the iPhone is not Khlaomi, most likely, if she still does not remember the password or answers to questions, she will receive a brick instead of a phone. Apple's personal information protection is the best among other vendors, so you can't just remove the AppleID binding and that's why iPhones don't steal.