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How to submit a ticket from Kayako without using the API?
Greetings!
Actually SABZH. How to send a ticket from Kayako without using the API, but using curl or wget?
At the moment things are as follows:
I can log in and create a ticket. But the problem is that a ticket is created in Kayako, but the message itself is not sent to the client.
Authorization:
wget --post-data "username=$login&password=$password&submitbutton=Login&remember=0&languagecode=en-us&_ca=login&_redirectAction=" --save-cookies $tmp_path/$cookie_file --keep-session-cookies $url_kayako_login --no-check-certificate
wget --post-data "newticketsubject=$subject&taginput_newticketto=$to&newticketfrom=10&newticketcontents=$message&newticketdepartmentid=14&newticketownerstaffid=21&newticketticketstatusid=1&newticketticketpriorityid=1&newtickettickettypeid=1" --load-cookies $tmp_path/$cookie_file $url_kayako_send
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