How to show information to the manager after the end of the call?

Question

Bitrix24

We set the task: after the call is completed, the manager needs to show the popup.

Bitrix24 box.

Please tell me, at least in which direction to dig?

Answer 1

You can, for example, through an outgoing webhook to the event: "End the conversation (ONVOXIMPLANTCALLEND)"
and then process it as you wish,
for example, send a message to the manager via the API https://dev.1c-bitrix.ru/rest_help/im/im_notify.php
if you do it like this Thus, it will work exactly as you wrote in the condition, a notification popup will appear (for a specific manager) after the end of the call (conversation).