How to return money for keywords that do not match our theme or advertising?

Question

Google Adsense

Guys, tell me please.
We have created a company on Google Ads, and every other time there are keywords that do not correspond to our subject or advertising, for which Google took money from us. How can I send a request to the company for a refund of this money? Our companies have been going for about a year now, and I think that a decent amount has accumulated there, which I want to reinvest in the right requests.
Thanks in advance for your time! =)

Answer 1

experts will tell you to change the tags at the question
write / call / tell the manager - if the amount and you are significant, they have bonuses within their competence, they will charge of
course, no one will change the system itself - that is, the number "here the customer woke up that is not for those kivordam was advertised, and we here clearly adjusted to the client "
well, the maximum will not work - pho fries at Google University will teach you (it seems to be free anyway)