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Mikhail Petrov2015-09-16 10:46:00
Google Analytics
Mikhail Petrov, 2015-09-16 10:46:00

How to remove a canceled order from Metrics and Anlytics statistics?

Good afternoon,
Metrika is integrated with the site. Anlytics is set up with e-commerce.
As soon as a person goes from the site to pay, the amount of his order is recorded in the statistics and displayed in the "Income" column.
There are those who are not paid. Their amounts are significant and spoil everything.
How can I manually delete canceled orders later? To make their amounts disappear from the "Income".
A) to Analytics (I heard for a long time that you need to send the same request, only the order amount should be with a minus).
B) in Metrika
Maybe someone solved the problem.
Or met the link, where it is described in detail.
Or give a piece of code, instead of a thousand words. The programmer will understand.

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2 answer(s)
A
Artyom Tsyplakov, 2015-09-17
@Emike

1. GA: https://support.google.com/analytics/answer/601486...
2. Metrica doesn't know how to

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Konstantin Naichukov, 2015-09-25
@Cotyarsky

The correct approach is to send only paid orders to Google Analytics using the Measurement Protocol: https://developers.google.com/analytics/devguides/...
Even more correct is to send not the amount of the order, but the profit from it.

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