How to make sure that messages from different forms of Bitrix24 come to the mail of different employees?

Question

CRM

There are two different forms created by means of Bitrix24.
For each, you need to specify your email (responsible employee) - who will receive a message to his personal mail with the information that the user filled out through the form.

For the second form, I create a trigger and a robot, but something definitely goes wrong, namely, the applications go through the first work and they probably do not reach the second one.

Answer 1

So the responsible person is indicated in the settings of each form, isn't it?

Answer 2

Suddenly, moving robots to the second and third stages of lead processing, respectively, and specifying your own trigger for each of the forms helped.