How to make a client calling different numbers get to different managers in a circle?

Question

Asterisk

Asterisk, freepbx. There are 10 rooms. There are 3 operators (managers).
- How to make a client calling different numbers to get to different operators in a circle?
- And when you call the same number again, you get to the same operator.

Answer 1

- For calls in a circle, you can use queues
voxlink.ru/kb/freepbx/freepbx-call-queues
- And for a repeated call, you need to add a small script.
There is no such feature by default.

Answer 2

To understand whether this client called or not, you need to keep the base. Considering the current realities, it is rather easier to integrate with CRM (there are also free ones, even B24 is now free), and all calls not to responsible managers should be directed to the group.