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Vikiviki22020-08-17 19:45:01
Bitrix24
Vikiviki2, 2020-08-17 19:45:01

How to make a ban on changing the responsible person in a Bitrix24 transaction using business processes (cloud)?

There is a need to prohibit changing the responsible field in the transaction card in B24.
On the box, you can configure access to the fields through groups, and on the cloud - in addition to api and external handlers, you can do this? For example, using business processes? If so, what BP action is responsible for blocking field changes?
Thanks for the help)

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Andrey Nikolaev, 2020-08-18
@Vikiviki2

If so, what BP action is responsible for blocking field changes?

No, fields cannot be blocked.
What can be done? Create via api a non-user editable field - Status.
Make a BP that will change both statuses at once, it will be he who will be responsible for the transitions.
Make a BP that, when changed, will check the correspondence of the real status with the status in this field, and if they differ, set the real status to the status from the field.
Where there will be difficulties:
1) Robots and triggers, there you will most likely have to either refuse or reconsider the strategy.
2) Third party applications may not work correctly

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