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leooverlight2019-04-10 15:03:57
CRM
leooverlight, 2019-04-10 15:03:57

Can you suggest a good deep analytics for Bitrix24 CRM?

Hello toasters!
The situation is the following. There is a company that provides specialized b2b services.
The company uses CRM Bitrix24 to generate leads and their subsequent maintenance. Hussars, be quiet.
There is a need to count the time from a contact to a deal, from a deal to a repeat deal, to do a cohort analysis, to analyze the conversion of each stage, to count AOV, RPR, LifeTime, LTV, ARPU, ARPPU, that's it.
However, the aforementioned CRM, to put it mildly, is poor in functionality. Therefore, the solution seems to be to simply import all the data from B24 into some external analytics service, and then rotate all these metrics on the conversion funnel in this external service.
Therefore, the question (s)!
Is the idea real?
Which analytics service is good for b2b? And what are the current trends?
Perhaps there are solutions within B24?
Everything is decay, only self-writing will help?
Thank you for your attention!
And many thanks to those who took the time to answer. ;)

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2 answer(s)
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Dimonchik, 2019-04-10
@dimonchik2013

look in these parts https://www.seektable.com/
if not on your own - on their parent, etc., Bitrix was there,
but it’s better to understand what to do and do yourself

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Felix_vek, 2019-04-12
@Felix_vek

good afternoon ,
The functionality of this system is more than rich for CRM.
In addition, they have:
To do this, you can choose any of the following options:

  1. Write a business analytics program in Python for your needs and perform API integration. Or each time import the data using csv or xlxs
  2. Integrate with any of the BI systems
  3. Build reports in excel, uploading data to a file every month
  4. Well, or just download the application from their store from Roistat - https://www.bitrix24.ru/apps/?app=roistat.export

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