How to make a ban on canceling orders in Bitrix?

Question

1C-Bitrix

How to disable the "Cancel order" function (from the personal account) for the user during all statuses, except for the "Order accepted for processing" status?

It turns out that the customer can evade responsibility at the most inopportune moment. I don't see the logic here. After agreement with the manager, canceling the order should not be a regular function.

Answer 1

Edit the order output template in your personal account and check the order status conditions. Depending on the results, display a link to cancel the order or not.