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Maxim2013-11-27 10:05:12
PHP
Maxim, 2013-11-27 10:05:12

How to integrate Asterisk 1.8.20.0 (Elastix) with CRM?

Asterix has a queue of incoming calls. How can a script or a request get data about the queue, how many people and how many are waiting (ideally in php).
How can you initialize a subscriber's call from the WEB interface?
For example, there is a list of numbers, a person clicks on the link and the phone next to him dials (Or receives incoming from) this subscriber., This function is also interesting for the queue. (Press - answer)

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4 answer(s)
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la0, 2013-11-27
@la0

See similar questions (there are answers)
http://toster.ru/q/39821
http://toster.ru/q/40223

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kenny_opennix, 2013-11-27
@kenny_opennix

Integrates with Suga CRM.

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Konstantin, 2013-11-28
@derwin

in the same place "out of the box" there is both sludge crm and tigercrm

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Maxim, 2013-11-28
@iru

What script is called by the button to save the configuration in the web interface (Apply Configuration Changes Here)?
in general, you need to initialize the reading of the database and the generation of .conf configs by Cron.

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