L
L
leooverlight2019-06-20 14:43:08
1C-Bitrix
leooverlight, 2019-06-20 14:43:08

How to import data from Google Forms to Bitrix24 CRM?

Given:
There is a site on Bitrix, there is a Bitrix 24 CRM attached to it.
Google Form has the necessary functionality that is not in regular CRM forms, namely the ability to select different sections depending on the user's response.
An example with the sale of clothes, for clarity.
The first question we ask the user is: "What do you want to buy?"
There are three options to choose from:
1. Jacket
2. Pants
3. Boots
Depending on the user's response, the form will prompt the following questions, unique to each option . That is, for a jacket, for example - model A, model B, sleeve length, height, waist circumference. And for shoes - model I, model Y, model Y, shoe size.

All the proposed lead survey modules offer only a static list of questions, but you need just such a dynamic one (those who choose a jacket should see only questions for jackets and should not see questions for shoes).
The implementation of this functionality met only in Google Form.
Actually, my question is in two parts:
1. Is it possible to import from Google Forms into Bitrix24 CRM?
2. Do any modules/services easily integrated with B24 have similar functionality?

Answer the question

In order to leave comments, you need to log in

1 answer(s)
N
Noir, 2019-06-20
@PolarBearGG

You were told in the comments how to do this in Bitrix24 itself, but for general development through Google forms, this can also be implemented.
Write information from the form to a table and then send a request from the table to bitrks24 via google app script

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question