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How to implement similar in Nagios?
Wasap!
Almost everything, like everyone else, has an implementation of metrics alerts for mail and phone (SMS).
There are various contact groups, contacts themselves, and so on.
For example, I have 10 different metrics, they send SMS and email notifications by common groups in case of triggering.
How to implement that 5 of them receive only SMS, but leave all 10 mail notifications?
Important point! This should only affect some of the contacts in /usr/local/Nagios.../contacts.cfg
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You can create a third contact group, fourth, tenth - in nagios you can have as many contact groups and prescribe notification rules, and include in the groups those people who should receive notifications under the appropriate conditions.
Here you need to start with a sign - which people need which alerts, so as not to get confused when setting up alerts.
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