How to implement automatic sending of letters to the client after performing certain actions on the site?

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angelzzz2015-07-05 16:13:28

MODX

angelzzz, 2015-07-05 16:13:28

How to implement automatic sending of letters to the client after performing certain actions on the site?

There is a site on modx. It is necessary that after the acceptance of the order and the beginning of its processing, a letter is automatically sent to the client stating that the order has been accepted for processing. After execution, a letter was sent, where several fields will change.
How to implement it and what class of systems does it? CMS, online user support service, CRM, mailers?

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